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System Of Work

Whether you are an SME, a listed company or a Government Agency, our  services are designed to cater for two levels of service delivery

Overview

Our System of Work defines documents, policies, systems and activities that constitute business operations. Its core objective is to understand how work is executed within an enterprise, pinpoint areas for optimisation, and guarantee that business activities align with overarching strategic goals.

Building a System of Work enables:
 
  • Comprehensive Visualisation: We use sophisticated tools that enable users to create detailed models of an organisation’s functions, clearly illustrating how individual processes contribute to broader business objectives. This enhanced clarity supports superior strategic planning and decision-making.
  • Dynamic Interaction: Moving beyond static approaches, we provide dynamic interaction with modelled functions. Users can delve into specific activities, examine their dependencies and evaluate their impact on overall operations, fostering a deeper comprehension of organisational workflows.
  • AI Integration with Business Operations: AI assistance for decision making is integrated seamlessly with daily business operations. This guarantees enhanced operational efficiency and help achieve strategic objectives, effectively bridging the gap between theoretical planning and practical application.
  • Real-Time Updates and Collaboration: We provide for real-time updates and collaborative modelling. Teams across different locations can contribute to and modify function models as changes occur, ensuring the organisation’s function model remains current and reflective of the actual operational state.
  • Data-Driven Insights: By leveraging existing organisational data, we can provide actionable insights into function optimisation. It employs data analytics to identify bottlenecks, redundancies, and opportunities for process improvement, supporting informed decision-making.
  • Facilitates Change Management: Our approach is specifically designed to support organisations through significant transitions, such as mergers, acquisitions, and digital transformations. By offering a clear overview of how functions will be affected, DOLIUM helps manage transitions smoothly while maintaining or enhancing operational continuity.
  • Customisation and Scalability: Acknowledging the unique nature of every organisation, we offer customisable tools tailored to specific needs, which can be scaled effectively as the organisation grows or evolves.

Levels of Support and Assistance

Tier 1: Guided Self-Help System of Work

Empower your team with Kitbag’s framework and expert guidance.

Designed for organisations with internal evolution capability, this self guided model provides the structure, tools and mentorship needed to develop and implement a System of Work in-house.

Includes:

  • Access to DOLIUM, our System of Work platform, Framework, Templates and Maturity Model.
  • Development of initial model architecture.
  • Mentored self-assessment and guided planning sessions.

Outcome:

A self-sustaining, compliant System of Work built in-house, guided by Kitbag expertise.

Tier 2: Full Implementation – Secure, Governed Digital Evolution

End-to-end design, implementation and digital enablement.

Kitbag’s full-service model combines strategy, technology and governance to deliver an enterprise-scale System of Work.

Includes:

  • Custom System of Work design and deployment using the DOLIUM platform.
  • Integration of policy, process and performance management.
  • AI-enabled analytics and assurance dashboards.
  • Change management and training support.

Outcome:

A fully operational, digitised and governed System of Work enabling responsible AI assisted evolution that is secure, measurable and future-ready.